legal.privacy_title

Última actualización: %s: March 25, 2026

1. Introduction

Hazeways ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our services.

2. Information We Collect

2.1 Information You Provide

We collect information you voluntarily submit through our website:

Contact form: Name, email address, service interest, and your message
Project enquiries: Business details, project requirements, and any files you share
Account data: Admin credentials for website management (if applicable)

2.2 Information Collected Automatically

When you visit our website, we may automatically collect:

Usage data: Pages visited, time spent, referral source, and navigation patterns (via Google Analytics)
Device information: Browser type, operating system, screen resolution, and language
IP address: Your IP address may be logged for security and analytics purposes
Cookies: See our Cookie Policy for details

3. How We Use Your Information

We use the information we collect to:

Respond to your enquiries and provide the services you request
Prepare project proposals and manage ongoing client work
Send project-related communications (updates, invoices, deliverables)
Improve our website, services, and user experience
Analyse website traffic and usage patterns (aggregated, non-identifying data)
Comply with legal obligations and protect our rights

4. Legal Basis for Processing

We process your personal data based on:

Consent: When you submit the contact form or accept analytics cookies
Contractual necessity: To deliver services under an agreed project engagement
Legitimate interest: To improve our services, secure our website, and market our business
Legal obligation: To comply with applicable laws and regulations

5. Data Sharing

We do not sell your personal data. We may share your information with:

Service providers: Hosting companies, email services, and analytics tools that help us operate (e.g. Google Analytics)
Professional advisors: Accountants, legal counsel as needed
Legal authorities: When required by law or to protect our rights

All third-party providers are required to handle your data securely and in accordance with applicable privacy laws.

6. Data Retention

We retain personal data only as long as necessary:

Contact form messages: Kept for up to 2 years unless an ongoing relationship exists
Client project data: Retained for the duration of the business relationship plus 5 years for legal and accounting purposes
Analytics data: Retained according to Google Analytics data retention settings (up to 26 months)

7. Your Rights

Depending on your jurisdiction, you may have the right to:

Access the personal data we hold about you
Correct inaccurate or incomplete data
Delete your personal data ("right to be forgotten")
Restrict or object to processing of your data
Data portability — receive your data in a structured, machine-readable format
Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at hello@hazeways.com. We will respond within 30 days.

8. Data Security

We take reasonable measures to protect your personal information, including:

HTTPS encryption across the entire website
Secure, password-protected admin access with hashed credentials
CSRF protection on all forms
Regular software updates and security patches
Access controls limiting who can view personal data

While we strive to protect your information, no method of internet transmission is 100% secure. We cannot guarantee absolute security.

9. Children's Privacy

Our website and services are not directed at individuals under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

10. International Transfers

Your data may be processed in countries outside your own. We ensure appropriate safeguards are in place to protect your data during any such transfer, including use of reputable service providers with adequate data protection measures.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date. We encourage you to review this page periodically.