legal.terms_title

1. Agreement to Terms

By accessing or using the Hazeways website ("Site") and services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our Site or services.

2. Services

Hazeways is a web agency providing professional services including but not limited to:

• Website design and development
• Web hosting and domain registration
• Branding and graphic design
• Search engine optimisation (SEO)
• Website maintenance and support
• Digital marketing and consulting

The specific scope, deliverables, timeline, and fees for any project engagement will be outlined in a separate proposal or contract agreed upon by both parties.

3. Project Engagement

3.1 Proposals & Contracts

All project work is subject to a signed proposal or service agreement. Work will not commence until both parties have agreed to the scope and terms in writing (including email confirmation).

3.2 Client Responsibilities

You agree to:

• Provide all necessary content, assets, and feedback in a timely manner
• Review and approve deliverables within the agreed review periods
• Ensure you have the rights to any content or materials you provide to us
• Make payments according to the agreed schedule

3.3 Revisions

The number of revision rounds included in a project will be specified in the project proposal. Additional revisions beyond the agreed scope may incur extra charges at our standard hourly rate.

4. Payment Terms

• Payment terms and schedules are detailed in individual project proposals
• A deposit may be required before work begins (typically 30–50%)
• Invoices are due within 14 days of issue unless otherwise agreed
• Late payments may be subject to a reasonable interest charge
• We reserve the right to pause or suspend work on overdue accounts

5. Intellectual Property

5.1 Client Ownership

Upon full payment, you own the final deliverables (designs, code, content) created specifically for your project, unless otherwise stated in the project agreement.

5.2 Our Rights

We retain the right to:

• Display completed work in our portfolio and marketing materials
• Retain working files, templates, and development tools
• Use general techniques, knowledge, and experience gained during the project

5.3 Third-Party Assets

Any third-party assets (stock images, fonts, plugins) used in your project may be subject to their own licence terms. We will inform you of any such dependencies.

6. Hosting & Domains

If you purchase hosting or domain services through us:

• Services are provided on a subscription basis and renew automatically unless cancelled
• We are not liable for downtime caused by third-party infrastructure providers
• You are responsible for maintaining backups of your content (we may provide backup services as agreed)
• Domain registrations are subject to the registrar's terms and conditions

7. Limitation of Liability

Hazeways shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services or website. Our total liability for any claim shall not exceed the total fees paid for the specific service giving rise to the claim.

8. Confidentiality

Both parties agree to keep confidential any proprietary information shared during the course of a project. This obligation survives the completion or termination of any engagement.

9. Termination

Either party may terminate a project engagement with written notice. In the event of termination:

• You will be invoiced for all work completed up to the date of termination
• Deposits are non-refundable unless otherwise stated in the project agreement
• We will provide you with all completed deliverables upon receipt of final payment

10. Website Use

By using this Site, you agree not to:

• Use the Site for any unlawful purpose
• Attempt to gain unauthorised access to any part of the Site
• Reproduce, duplicate, or exploit any part of the Site for commercial purposes without permission
• Submit false or misleading information through our contact forms

11. Governing Law

These terms shall be governed by and construed in accordance with applicable law. Any disputes shall be resolved through good-faith negotiation before pursuing formal proceedings.

12. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of our Site or services after changes constitutes acceptance of the new terms.

13. Contact

For questions about these Terms, please contact us at hello@hazeways.com.

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